NWeLearn 2019 has ended
Welcome to NWeLearn 2019! We are excited about his annual event. Here is some housekeeping information to navigate the event:
  • The conference is hosted in the Convention Center, a separate building next to the Riverhouse Hotel. You can walk there from the hotel by taking one of the paths that go under MT Washington Drive or drive directly there.
  • The Convention Center has two levels. Meals and main sessions will be held in the lower level and the breakout sessions will be held in the main or 1st floor.
  • Restrooms are in the 1st Floor across from Cascadia B.
  • The Thursday night, Networking & Hors D’oeuvres, will be held right after the last Thursday breakout session in the main entrance space by the fireplace on the 1st floor.
Feel free to ask any questions, post your experiences in the Slack Community site, nwelearn.slack.com, and upload your pictures to the NWeLearn Conference 2019 Google Photos site.
Back To Schedule
Thursday, October 17 • 2:20pm - 3:20pm
Using Personas to Develop Effective Communication Strategies

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Working with faculty, instructors, and other stakeholders in the development of online and hybrid learning often means dealing with a wide variety of experience levels, comfort with technology, styles, and preferences. Strong relationships rely on trust and effective communication to ensure positive outcomes and lasting success. As an experienced instructional designer with more than ten years providing course development collaboration and support in higher education, the presenter shares her ideas and approaches to establish and maintain cordial, productive relationships. Using the principles of design thinking to identify style- and skill-related characteristics often encountered in the academic environment, this session invites you to consider tailored approaches to develop effective and productive collaboration with three fictional personas: the recent PhD graduate with no online teaching experience, the mid-career, technically-competent self-sufficient instructor, and the busy, late-career, technology-tentative professor. Attendees will work in pairs or small groups to actively assess the priorities and preferences of these personas to develop appropriate goals and tactics for effective communication.

avatar for Susan Fein

Susan Fein

Instructional Designer, Oregon State University
Susan Fein has worked in higher education as an Instructional Designer, supporting faculty and instructors to design and develop online and hybrid courses for more than ten years. Prior to joining OSU's Ecampus in 2016, Susan worked at Washington State University's Global Campus... Read More →

Thursday October 17, 2019 2:20pm - 3:20pm PDT
Cascade F Riverhouse on the Deschutes

Attendees (5)